Privacy Policy

Western PA Supply Co ("we," "us," or "our") operates the website westernpasupply.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit a contact form.

Information We Collect

We collect information you voluntarily provide through our contact form, including:

• Your name
• Email address
• Phone number
• Inquiry type
• Your message or product question

We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, and pages visited. This data is collected through our hosting and infrastructure providers and is used for site performance and security purposes.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and provide pricing or product availability information
• Send you a confirmation that we received your message
• Follow up about your order, project, or product question
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes. We will never send you unsolicited marketing emails.

Third-Party Services

We use third-party services to operate our website, process form submissions, and provide certain features such as embedded maps and custom fonts. These services may collect technical information including your IP address and browser data in accordance with their own privacy practices.

When you submit our contact form, your information is processed through a secure third-party email and CRM platform that stores your contact details so we can respond to your inquiry. We choose providers that follow industry-standard data protection practices.

Cookies

Our website does not set any first-party cookies for tracking or advertising purposes. Third-party services we use may set their own cookies for security and functionality purposes. You can control cookie settings through your browser preferences.

Data Retention

Contact form submissions are stored for as long as needed to respond to your inquiry and maintain a record of our communications. If you would like us to delete your information, please contact us using the details below and we will remove your data within 30 days.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Opt out of any future communications from us

To exercise any of these rights, contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or want to request changes to your personal data, contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.